Hey there! Whether you’ve got a question about your latest order, need styling advice, or just want to chat sneakers, we’re all ears. At Sneakszy, we don’t just sell kicks—we build relationships. Fun fact: Our founder still replies to every fifth email personally. Why? Because your voice matters to us, plain and simple.
Honestly, we’ve tried chatbots and automated replies, but nothing beats a real conversation. Here’s how to reach us:
Prefer typing? Our live chat (bottom right corner) is manned by actual humans from 8am to 8pm EST. No robots here—just sneakerheads who’d rather talk Jordans than Java code.
Last month, a customer suggested we stock wider sizes. Guess what? We did. That’s the Sneakszy way—we listen, then act. Got an idea? A complaint? A story about how your grandpa wore the same Air Force 1s for 20 years? Tell us.
P.S. If you’re emailing about collaborations, put “TEAM UP” in the subject line. It skips the queue and goes straight to our co-founder’s inbox. Clever, right?
Most stores see customers as numbers. We see you as part of the crew. When you call, you’ll hear real laughter (and maybe our office dog barking). When you email, you’ll get replies with personality—not pre-written scripts. Try us and see.
